/* style/betting-reviews-customer-service-quality.css */
.page-betting-reviews-customer-service-quality {
  font-family: 'Arial', sans-serif;
  line-height: 1.6;
  color: #E0E0E0; /* Light grey for main text on dark background */
  background-color: #1A1A1A; /* Very dark grey background */
}

.page-betting-reviews-customer-service-quality .container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 15px;
}

.page-betting-reviews-customer-service-quality .hero-section {
  background: linear-gradient(135deg, #FFD700, #8B0000);
  color: #1A1A1A; /* Dark text on light gold/red gradient */
  padding: 80px 0;
  text-align: center;
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 300px;
}

.page-betting-reviews-customer-service-quality .hero-section h1 {
  font-size: 2.8em;
  margin-bottom: 20px;
  color: #1A1A1A;
  text-shadow: 1px 1px 2px rgba(0,0,0,0.2);
}

.page-betting-reviews-customer-service-quality .hero-section p {
  font-size: 1.1em;
  max-width: 800px;
  margin: 0 auto 30px auto;
  color: #333333;
}

.page-betting-reviews-customer-service-quality .content-section {
  padding: 60px 0;
}

.page-betting-reviews-customer-service-quality .content-section.bg-dark {
  background-color: #282828;
}

.page-betting-reviews-customer-service-quality h2 {
  font-size: 2.2em;
  color: #FFD700; /* Gold for main headings */
  text-align: center;
  margin-bottom: 40px;
  position: relative;
  padding-bottom: 10px;
}

.page-betting-reviews-customer-service-quality h2::after {
  content: '';
  position: absolute;
  left: 50%;
  bottom: 0;
  transform: translateX(-50%);
  width: 80px;
  height: 3px;
  background-color: #8B0000;
}

.page-betting-reviews-customer-service-quality h3 {
  font-size: 1.6em;
  color: #FFD700; /* Gold for subheadings */
  margin-bottom: 15px;
}

.page-betting-reviews-customer-service-quality p {
  margin-bottom: 20px;
}

.page-betting-reviews-customer-service-quality ul {
  list-style-type: none;
  padding-left: 0;
  margin-bottom: 20px;
}

.page-betting-reviews-customer-service-quality ul li {
  position: relative;
  padding-left: 30px;
  margin-bottom: 10px;
}

.page-betting-reviews-customer-service-quality ul li::before {
  content: '✔';
  position: absolute;
  left: 0;
  color: #FFD700;
  font-weight: bold;
}

.page-betting-reviews-customer-service-quality .btn {
  display: inline-block;
  padding: 12px 25px;
  border-radius: 5px;
  text-decoration: none;
  font-weight: bold;
  transition: background-color 0.3s ease, color 0.3s ease;
  border: none;
  cursor: pointer;
}

.page-betting-reviews-customer-service-quality .primary-btn {
  background-color: #FFD700;
  color: #1A1A1A; /* Dark text on gold */
}

.page-betting-reviews-customer-service-quality .primary-btn:hover {
  background-color: #e6c200;
}

.page-betting-reviews-customer-service-quality .secondary-btn {
  background-color: #8B0000;
  color: #FFD700; /* Gold text on dark red */
  border: 1px solid #FFD700;
}

.page-betting-reviews-customer-service-quality .secondary-btn:hover {
  background-color: #a00000;
  color: #FFFFFF;
}

.page-betting-reviews-customer-service-quality .large-btn {
  padding: 15px 30px;
  font-size: 1.1em;
}

.page-betting-reviews-customer-service-quality .intro-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 40px;
  align-items: center;
}

@media (min-width: 768px) {
  .page-betting-reviews-customer-service-quality .intro-grid {
    grid-template-columns: 1fr 1fr;
  }
  .page-betting-reviews-customer-service-quality .intro-text {
    order: 1;
  }
  .page-betting-reviews-customer-service-quality .intro-image {
    order: 2;
  }
}

.page-betting-reviews-customer-service-quality .responsive-image {
  max-width: 100%;
  height: auto;
  border-radius: 8px;
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.3);
}

.page-betting-reviews-customer-service-quality .criteria-grid, .page-betting-reviews-customer-service-quality .channels-grid, .page-betting-reviews-customer-service-quality .commitment-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 30px;
  margin-top: 30px;
}

.page-betting-reviews-customer-service-quality .criterion-item, .page-betting-reviews-customer-service-quality .channel-item, .page-betting-reviews-customer-service-quality .commitment-item {
  background-color: #282828;
  padding: 30px;
  border-radius: 8px;
  text-align: center;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.2);
  transition: transform 0.3s ease;
}

.page-betting-reviews-customer-service-quality .criterion-item:hover, .page-betting-reviews-customer-service-quality .channel-item:hover, .page-betting-reviews-customer-service-quality .commitment-item:hover {
  transform: translateY(-5px);
}

.page-betting-reviews-customer-service-quality .icon-image {
  width: 60px;
  height: 60px;
  margin-bottom: 20px;
}

.page-betting-reviews-customer-service-quality .channel-item .btn {
  margin-top: 15px;
}

.page-betting-reviews-customer-service-quality .testimonials-section {
  text-align: center;
}

.page-betting-reviews-customer-service-quality .testimonial-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 30px;
  margin-top: 40px;
}

.page-betting-reviews-customer-service-quality .testimonial-item {
  background-color: #1A1A1A;
  padding: 30px;
  border-radius: 8px;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.2);
  border: 1px solid #8B0000;
}

.page-betting-reviews-customer-service-quality .avatar-image {
  width: 80px;
  height: 80px;
  border-radius: 50%;
  object-fit: cover;
  margin-bottom: 15px;
  border: 3px solid #FFD700;
}

.page-betting-reviews-customer-service-quality .quote {
  font-style: italic;
  margin-bottom: 15px;
  color: #CCCCCC;
}

.page-betting-reviews-customer-service-quality .author {
  font-weight: bold;
  color: #FFD700;
}

.page-betting-reviews-customer-service-quality .cta-buttons {
  text-align: center;
  margin-top: 40px;
}

.page-betting-reviews-customer-service-quality .cta-buttons .btn {
  margin: 10px;
}

.page-betting-reviews-customer-service-quality .floating-promo {
    position: fixed;
    bottom: 20px;
    right: 20px;
    background-color: #8B0000;
    border: 2px solid #FFD700;
    border-radius: 10px;
    padding: 10px 15px;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.4);
    z-index: 1000;
    animation: pulse 2s infinite;
    display: flex;
    align-items: center;
    text-decoration: none;
}

.page-betting-reviews-customer-service-quality .floating-promo:hover {
    background-color: #a00000;
}

.page-betting-reviews-customer-service-quality .floating-promo .promo-icon {
    width: 30px;
    height: 30px;
    margin-right: 10px;
}

.page-betting-reviews-customer-service-quality .floating-promo span {
    color: #FFD700;
    font-weight: bold;
    font-size: 1.1em;
    white-space: nowrap;
}

@keyframes pulse {
    0% { transform: scale(1); }
    50% { transform: scale(1.05); }
    100% { transform: scale(1); }
}

@media (max-width: 768px) {
  .page-betting-reviews-customer-service-quality .hero-section h1 {
    font-size: 2em;
  }
  .page-betting-reviews-customer-service-quality h2 {
    font-size: 1.8em;
  }
  .page-betting-reviews-customer-service-quality h3 {
    font-size: 1.4em;
  }
  .page-betting-reviews-customer-service-quality .criteria-grid, .page-betting-reviews-customer-service-quality .channels-grid, .page-betting-reviews-customer-service-quality .commitment-grid {
    grid-template-columns: 1fr;
  }
  .page-betting-reviews-customer-service-quality .floating-promo {
    bottom: 15px;
    right: 15px;
    padding: 8px 12px;
  }
  .page-betting-reviews-customer-service-quality .floating-promo span {
    font-size: 0.9em;
  }
}